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  1. 87 votes
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      20 comments  ·  Service integration  ·  Flag idea as inappropriate…  ·  Admin →
    • Free VIF

      Hi there i send invite to my friends and my two friend register and they followimg me. But i didnt get my two months VIF.

      32 votes
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        1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

        Hi,

        We’re so sorry to hear that, let’s solve this for you asap. :) It can take up to a day or so for the VIF to kick in.

        If not we just need a couple things from you so we can check it out. Email us at support@tvtime.com.

        Do you have the link to your friend’s profile and your own?
        You can search for them on our website: https://www.tvtime.com

        They’ll be formatted like this: https://www.tvtime.com/en/user/12718785/profile

        Note: Your friends also have to download the app and start adding shows and using the app for you to get credit!

        If the VIF still doesn’t kick in after a day or so, we need to know a couple more things:

        1) Which devices are you and your friend using?
        2) What platform did you use to send the link? And can you send me the same link you sent them?
        3)…

      • Premium Bug?

        Hello, I bought a year of premium a few hours ago (got my confirmation email & everything) profile shows a badge, but I can’t re watch shows? Still shows it as a locked feature .. anybody else have this issue?

        5 votes
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          1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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